One of the Deborah brand lipsticks I purchased from the store turned out to have a defective cap. I bought a total of four lipsticks of the same brand. Because the cap was defective, I requested an exchange or a refund, but the customer representative refused and told me that I had purchased the product knowingly and after seeing it.
However, I did not test the product in the store. I did not buy it after checking whether it was defective or not—I only noticed the issue when I got home and opened it. It has been only two days since I made the purchase. In the photos I shared, it is clearly visible that the lipstick is leaking.
We do not buy lipstick just to keep it at home as decoration. If I can’t put it in my bag, there is no point in using that lipstick at all. I am requesting a refund.
I purchased a Maybelline New York lipstick, a product I’ve used for 4 years without any issues, but this time the lipstick was defective. The packaging was open, and the product seemed spoiled. Unfortunately, I misplaced the receipt, and the store refuses to offer an exchange or refund without it. ...
I purchased two Deborah brand lipsticks yesterday from the Watsons store located in Akasya Shopping Center, Istanbul. While I was still inside the store, I checked the products and noticed that both lipsticks had clearly been opened before and had an unpleasant, rancid-oil-like smell. The tester lip...
I purchased five different Maybelline lipsticks, hoping to try a variety of shades. Unfortunately, none of them perform as expected. The colors are either extremely difficult to remove—leaving harsh stains on my lips—or they apply poorly and look nothing like advertised. Something feels off with the...
About two weeks ago, I purchased a Deborah Milano eyeliner from the Watsons Talas Bahçelievler store. The first time I used the product, I noticed that it was already dry and defective from the very first application. As soon as I applied it, the eyeliner dried out immediately and started flaking. ...
I purchased the Maybelline New York Super Stay Ink Crayon Matte Lipstick, but when it arrived, I was immediately concerned. The product was shipped in nothing but a small plastic bag, with no proper packaging, no protective wrap—nothing that reflects a premium or authentic purchase. Because of this...
Comments