I purchased a Daikin Sensira air conditioner, which was first installed on June 26. Since then, it has already shown the U0 error code twice in less than two months. After the first failure, I filed a service request, but reaching customer service and then scheduling a technician took an unreasonable amount of time. When the technician finally arrived, he only applied a temporary fix and left. Now, the unit is leaking gas again and displaying the same U0 error code.
In addition, whenever the unit runs during windy conditions or several hours after shutting down, it produces a loud, disturbing noise inside the room, making it extremely uncomfortable. I reported the second failure online on August 7, yet after eight days, no one has contacted me. When I called customer service this evening, I waited on hold for 15 minutes as “first in line,” but no one picked up the phone.
It is shocking that a Daikin-branded air conditioner is leaking its original gas and repeating the same fault within weeks of installation. I am concerned that this ongoing gas leak and repeated error may also damage the main components of the system, putting the overall health of the unit at risk.
Frankly, the experience with Daikin in Turkey feels like dealing with disorganized subcontractors and indifferent support staff rather than a reputable brand. For the amount I paid, I expected professional service and long-term reliability. If I had known the service quality would be this poor, I could have bought another brand for a third of the price. This entire process has been nothing but a serious disappointment.
I demand that Daikin immediately send qualified technicians, provide a permanent fix or full replacement, and ensure that future breakdowns are properly handled with timely service.
Daikin Sensira 12000 BTU FTXF35F air conditioner stopped working approximately three weeks after installation, displaying the U0-00 error code. The problem has persisted for three days. On August 11th, I contacted both customer service and the authorized service center that installed it to file a fa...
For the past three weeks, my Daikin VRV air conditioner has not been cooling at all. The system keeps displaying the U0-00 error code, which indicates insufficient gas. This is unacceptable, especially considering Daikin promotes itself as a premium brand. I immediately contacted Daikin service cen...
Last year, in 2023, I purchased a Daikin Sensira 18,000 BTU air conditioner, under the impression that Daikin was the top choice. Unfortunately, I haven't been able to utilize the air conditioner since last year. Now, in the summertime, I attempted to activate it, only to encounter a series of error...
I contacted Daikin Soma service after my air conditioner started running only for short periods before shutting down. The unit displayed a U0 error code, which the manual explains as a refrigerant issue (gas problem). To save time, I informed the service team in advance so they could come prepared. ...
We purchased and installed two indoor units, models AP25592 and AP08265, along with an outdoor unit to operate them together. These installations were completed in February and March to avoid the rush of summer. However, the units keep malfunctioning, forcing us to call for service repeatedly. The l...
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