In 2023, my Duster 1.0 LPG suddenly refused to switch to LPG mode. I called for roadside assistance, and they connected me with the nearest service center (on a Sunday, mind you). I explained the issue to the service personnel, and they advised me to bring the car in for inspection. The catch was that I was in Nigde, and the nearest service center was all the way in Aksaray. After discussing the matter further, the service representative mentioned that the LPG issue and the pesky yellow key light were not significant concerns and could be resolved at the service center. They assured me that I should come in on Monday and they'd fix it. So, I made the 100 km journey to the service center on Monday, and they confirmed the problem was with the LPG pressure sensor, a chronic issue. Here's where it gets even more frustrating – they said the part needed to be replaced under warranty, but they didn't have it in stock, and it wasn't available anywhere in Turkey. So, why did they summon me to drive 100 km to get there in the first place? Now, I'm stuck in this cycle: wait for the part, travel 100 km, return home, and repeat. While all this is happening, I'm spending money on gas, defeating the purpose of having an LPG vehicle. Just two weeks ago, we had an annual service done, and they claimed there were no air filters or LPG filters available in Turkey, causing us to pay extra for the service. The kicker? When I asked about the LPG filter during the recent service, they suddenly found one and changed it, charging us a whopping 870 liras, with 270 of that labeled as labor costs. I'm not pleased with the Aksaray service center, and I suspect Adana's service might provide more reasonable rates. So, why is Aksaray charging more? With all the back-and-forth travel, I expect compensation for the fuel I'm consuming in the meantime. Dealing with such a service runaround can be incredibly frustrating, and it's high time they sorted this mess out.
I regret purchasing my 2022 Dacia Duster 1.3 TCe Journey automatic. The vehicle has been problematic from the start, making noise during gear shifts and vibrating when stopped. I took it for its first service at Antalya Dakik and mentioned these issues, but they dismissed them as 'chronic.' When I b...
I had the routine maintenance of my 2018 Model 1.6 Diesel Peugeot 3008 done two weeks ago at the Ümitköy Göral Authorized Service. However, just a few days later, I received a warning that the AdBlue level was low, and I filled the tank within 30 km. After that, on Saturday, I received an AdBlue sys...
On July 28, 2024, my Mercedes had an AdBlue malfunction in Izmir. I called the 24/7 Mercedes voice response system to report the issue, but the representatives insisted it was due to an AdBlue refill error. This was frustrating because it turned out to be a chronic AdBlue problem, which I only manag...
Hi, I took my Dacia Duster to AKKAŞ Service in Balıkesir, Turkey, but the situation got worse. On 13.03.2025, my car broke down and had to be towed. The same day, I received it back from the service after paying ₺5,700 for an engine oil change. However, that evening, the car broke down again. I was ...
My car is a 2023 model Dacia Duster with only 5,000 km on it. On April 18, 2025, at 1:30 PM, I went to the Iğdır Renault Yıldızlar dealership for a service appointment. However, my car was neither connected to a diagnostic system nor lifted—only taken for a test drive. The technician claimed there w...
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