I purchased a brand-new 2023 Dacia Sandero Stepway from an authorized dealer in September 2023, but the vehicle does not meet the basic quality and safety expectations of a new car. For approximately three months, every time it rains, water leaks into the car through the left rear door. I first noti...
"They wrote the license plate incorrectly when creating the service record. My appointment for tomorrow was canceled, and a new one was scheduled for Thursday morning. I will write the updated situation here after the service."
I own a 2019 Dacia Sandero Easy-R 0.9 petrol with 60,000 km on the clock. The vehicle has a persistent and severe vibration problem when starting off ...
I have a 2022 Dacia Stepway 1.0 TCe with 47,000 km, and just 20 days after the warranty ended, I began facing multiple problems: injector failure, hill start assist not working, tire pressure warning light, ESP fault, and a significant loss of power. It’s really disappointing to encounter all these ...
I took my 2023 model Dacia Duster 1.0 TCe to the service because the engine revs were dropping and the car was unresponsive when I pressed the gas pedal. They said there was a fault in one part and repaired it under warranty. However, the same issue occurred again just a week later, so I brought it ...
We received our 2025 Dacia Sandero Stepway from Çanakkale Renault Saruhan Automotive on 03/26/2025. The rushed after-hours delivery prevented proper inspection. Insufficient staff were present, and we weren't informed about the initial 1000km/break-in period. On 03/29/2025, en route to Eskişehir for...
My car is a 2023 model Dacia Duster with only 5,000 km on it. On April 18, 2025, at 1:30 PM, I went to the Iğdır Renault Yıldızlar dealership for a service appointment. However, my car was neither connected to a diagnostic system nor lifted—only taken for a test drive. The technician claimed there w...
Hi, I took my Dacia Duster to AKKAŞ Service in Balıkesir, Turkey, but the situation got worse. On 13.03.2025, my car broke down and had to be towed. The same day, I received it back from the service after paying ₺5,700 for an engine oil change. However, that evening, the car broke down again. I was ...
"I would like to thank Mr. Yasin very much for his attention and interest. His politeness and problem-solving approach were very good. He called, showed interest, and resolved the issue in the shortest time possible. He was polite and quite attentive. He solved a problem I had for about a year in 2 weeks. I also want to thank Ms. Zeynep, who works at the Fırat branch. Ms. Arzu, who was before Ms. Zeynep, was very inattentive."
I regret purchasing my 2022 Dacia Duster 1.3 TCe Journey automatic. The vehicle has been problematic from the start, making noise during gear shifts and vibrating when stopped. I took it for its first service at Antalya Dakik and mentioned these issues, but they dismissed them as 'chronic.' When I b...
I purchased a 2020 Dacia Sandero Stepway 0.9 turbo Easy-R three months ago, and the car has only 43,000 km on it. Recently, it started experiencing constant vibrations and power loss, so I took it to the service center. Just like with many other Dacia owners, they told me that the flywheel needs to ...
As the owner of a Dacia Sandero Stepway 2023 Expression, I've had an unanticipated problem. Despite being under warranty and having only 22,000 kilometers on the odometer, the panel bearing the front emblem began to deform on its own, resulting in the emergence of cracks. Following a research, I unc...
On December 19, 2023, my Dacia Duster vehicle, which was still under warranty, issued a warning about the risk of motor failure. I contacted the Dacia Headquarters, and my car was towed to the authorized service center. A day later, a diagnosis was made, indicating the need to replace 4 injectors an...
As we were driving on the highway at night with our 2016 model DACIA SANDERO STEPWAY vehicle, the low beam headlights suddenly turned off and we had to use the high driving headlights to get to a safe area. During this time, we experienced many accident risks. When we investigated, we found that the...
"Thank you."
my 2023 Dacia Duster, it's got just 16,000 clicks on the odometer, and guess what? The clutch is acting up. You know how they sell these cars, saying, "If you're not planning to off-road in the mountains, don't bother with a Duster." It's all fancy ads and promises. Fast forward to when my car actua...
About a month ago, I bought a 2023 Dacia Jogger 1.0 Eco Turbo 110 HP 7-seater car to use for my taxi business. We have been promoting the Dacia brand for the past 15 years through various changes in their vehicles. But, during the first 6,000 kilometers of using the Dacia Jogger, the car shook a lot...
In 2023, my Duster 1.0 LPG suddenly refused to switch to LPG mode. I called for roadside assistance, and they connected me with the nearest service ce...
In my entire life, I have never encountered such a deceptive service. I bought a Dacia Duster five months ago, and it has been plagued with problems ever since. Worse, when I take it in under warranty, they acknowledge the issues, ask me to leave the vehicle, and promise to fix it. They called me ba...
My Dacia Duster was purchased in 2021, but it has been constantly malfunctioning since 2023. Despite the fact that I am only two years old, I frequently receive exhaust emission and injection system error messages. These problems have persisted since around 10,000 kilometers, and I've taken the car ...
I took my 2018 Dacia Stepway Sandero semi-automatic car in to the service center because I was experiencing vibration and shaking in the vehicle. They stated that it would be repaired for a fee because it is not covered by the warranty; however, the problem could continue because these automobiles h...