I just got a brand-new Dacia Sandero Stepway from an authorized dealership, and it hasn't even been driven 1,000 km yet, yet it already has a big problem. While driving, the automobile always pulls to the right, which makes it uncomfortable and sometimes dangerous to use. I reached out to both the b...
On 12/08/2025, I reached an agreement with the Ankara Renault Dacia Cihan dealership for the purchase of a 2025 model mineral gray Dacia Sandero Stepway 1.0 TCe Extreme, engine number H4DE470D700202 and chassis number UU1DJF00375151217, for a cash price of ₺1,235,000. I shared my identity and contac...
My car is a 2023 model Dacia Duster with only 5,000 km on it. On April 18, 2025, at 1:30 PM, I went to the Iğdır Renault Yıldızlar dealership for a service appointment. However, my car was neither connected to a diagnostic system nor lifted—only taken for a test drive. The technician claimed there w...
Hi, I took my Dacia Duster to AKKAŞ Service in Balıkesir, Turkey, but the situation got worse. On 13.03.2025, my car broke down and had to be towed. The same day, I received it back from the service after paying ₺5,700 for an engine oil change. However, that evening, the car broke down again. I was ...
I was involved in an accident on 19.02.2025 with my vehicle, license plate 07 MSE **, which is insured with Ray Sigorta. Although I was not at fault, a damage file was opened on 20.02.2025. On 26.02.2025, the expert ordered the parts. The parts were purchased on March 6 and delivered to the service ...
"I would like to thank Mr. Yasin very much for his attention and interest. His politeness and problem-solving approach were very good. He called, showed interest, and resolved the issue in the shortest time possible. He was polite and quite attentive. He solved a problem I had for about a year in 2 weeks. I also want to thank Ms. Zeynep, who works at the Fırat branch. Ms. Arzu, who was before Ms. Zeynep, was very inattentive."
I regret purchasing my 2022 Dacia Duster 1.3 TCe Journey automatic. The vehicle has been problematic from the start, making noise during gear shifts and vibrating when stopped. I took it for its first service at Antalya Dakik and mentioned these issues, but they dismissed them as 'chronic.' When I b...
In 2022, I purchased a Dacia Duster from Tepretoğulları Dealership. Three months after the purchase, the vehicle encountered a turbo issue, which was resolved with a replacement part. Fast forward to May 2024, and the multimedia system has malfunctioned at least 5-6 times since its purchase. Each ti...
In April 2021, I purchased a brand-new car from the dealership. It had absolutely no mileage on it. However, after only a month, while driving at a speed of 90-100 km/h in 6th gear, I became aware of a humming sound emanating from the engine. I went to the authorized Ermat Service Center in Izmir, w...
We've been super excited for the past three months, waiting for our baggage door to show up. But, sadly, there's no sign of it being delivered anytime soon. The whole thing is still a big mystery, and it's hard to believe that such an important thing is not available anywhere in Turkey...how there's...
In 2023, my Duster 1.0 LPG suddenly refused to switch to LPG mode. I called for roadside assistance, and they connected me with the nearest service ce...
In my entire life, I have never encountered such a deceptive service. I bought a Dacia Duster five months ago, and it has been plagued with problems ever since. Worse, when I take it in under warranty, they acknowledge the issues, ask me to leave the vehicle, and promise to fix it. They called me ba...
My 2015 Dacia Duster was involved in a collision, and the ESP (Electronic Stability Program), engine mechanical fault warning, and general fault warning lights on the instrument panel all turned red. I was in Varna, Bulgaria, and the car drove about 150 kilometers to the Dacia service center. It was...
I went to see this sales guy at the dealership and he said I was on the waiting list for a car. But, it's been a whole month and I haven't heard anything back from them. So, when I hit them up again, the rep was like whatever and didn't even know if my name was still on the list, that was a bummer. ...