On the morning of February 27, I was involved in a traffic accident in Bolu while driving my Dacia Sandero Stepway. I wa...s found to be completely free of fault in the accident. After the collision, my vehicle was transported by tow truck to the nearest authorized service center, Dacia Vizyon Otomotiv
On 12/08/2025, I reached an agreement with the Ankara Renault Dacia Cihan dealership for the purchase of a 2025 model mi...neral gray Dacia Sandero Stepway 1.0 TCe Extreme, engine number H4DE470D700202 and chassis number UU1DJF00375151217, for a cash price of ₺1,235,000. I shared my identity and contac
My car is a 2023 model Dacia Duster with only 5,000 km on it. On April 18, 2025, at 1:30 PM, I went to the Iğdır Renault... Yıldızlar dealership for a service appointment. However, my car was neither connected to a diagnostic system nor lifted—only taken for a test drive. The technician claimed there w
Hi, I took my Dacia Duster to AKKAŞ Service in Balıkesir, Turkey, but the situation got worse. On 13.03.2025, my car bro...ke down and had to be towed. The same day, I received it back from the service after paying ₺5,700 for an engine oil change. However, that evening, the car broke down again. I was
I was involved in an accident on 19.02.2025 with my vehicle, license plate 07 MSE **, which is insured with Ray Sigorta.... Although I was not at fault, a damage file was opened on 20.02.2025. On 26.02.2025, the expert ordered the parts. The parts were purchased on March 6 and delivered to the service
"I would like to thank Mr. Yasin very much for his attention and interest. His politeness and problem-solving approach were very good. He called, showed interest, and resolved the issue in the shortest time possible. He was polite and quite attentive. He solved a problem I had for about a year in 2 weeks. I also want to thank Ms. Zeynep, who works at the Fırat branch. Ms. Arzu, who was before Ms. Zeynep, was very inattentive."
In 2022, I purchased a Dacia Duster from Tepretoğulları Dealership. Three months after the purchase, the vehicle encount...ered a turbo issue, which was resolved with a replacement part. Fast forward to May 2024, and the multimedia system has malfunctioned at least 5-6 times since its purchase. Each ti
In April 2021, I purchased a brand-new car from the dealership. It had absolutely no mileage on it. However, after only ...a month, while driving at a speed of 90-100 km/h in 6th gear, I became aware of a humming sound emanating from the engine. I went to the authorized Ermat Service Center in Izmir, w
We've been super excited for the past three months, waiting for our baggage door to show up. But, sadly, there's no sign... of it being delivered anytime soon. The whole thing is still a big mystery, and it's hard to believe that such an important thing is not available anywhere in Turkey...how there's
In 2023, my Duster 1.0 LPG suddenly refused to switch to LPG mode. I called... for roadside assistance, and they connected me with the nearest service ce
In my entire life, I have never encountered such a deceptive service. I bought a Dacia Duster five months ago, and it ha...s been plagued with problems ever since. Worse, when I take it in under warranty, they acknowledge the issues, ask me to leave the vehicle, and promise to fix it. They called me ba
