Nissan Navara SRS Error Requires Costly Injector Replacement Despite Warranty
I own a 2021 Nissan Navara Platinum 4x4 Automatic, and I'm the second owner. Lately, I've been noticing an SRS error while driving, and it's pretty worrying. This car has always been taken care of at the same place, Ankara Baykoçlar, by me and the previous owner. I've been informed that three injectors connected to the issue are not working properly and need to be replaced. But the service had already swapped out all four injectors under warranty before. Even so, they’re now telling me I need to cough up a huge sum of about ₺100,000 to sort this out. I think this charge is unfair, especially considering the repair history and that this part was supposed to be covered by warranty. I thought I would get better support for a problem that clearly isn’t because I didn’t try hard enough.
Dear Ekin M., Thank you for reaching out to us. The response from our company regarding your recent inquiry on the same subject has been shared with you. Kind regards, Nissan Turkey Customer Relations
Hello, where did I contact you from a short while ago? And where did you respond from, I wonder? I truly don't understand what you are trying to do by giving such a response 8 days after the complaint. You are shaking my trust in the Nissan brand. You are just trying to stall like a low-quality company. If you don't provide a truly satisfactory response, I will defend my rights on all platforms, including legal avenues.
