How can a global brand like COS fail to implement basic cybersecurity measures? I purchased several items, but when I noticed discrepancies between the amount charged by the bank and my purchases, I became suspicious.
I repeatedly called the İstinyePark store for assistance. After much effort, they finally answered, but when they went to call a manager, I was left on hold for 30 minutes, and no one ever returned to the line. The Zorlu store didn’t bother to answer their phone at all.
I later learned that COS doesn’t have online sales in Turkey and that the fraudulent site I encountered closely mimicked their official one. Despite this, COS seems indifferent to fake sites misusing their brand. I demand COS take immediate action to improve cybersecurity, address fake websites, and provide accessible customer support. This level of negligence is unacceptable for such a prominent brand.
I recently made a purchase on what I believed was the official Cos online store. The payment was successfully processed by my bank, but I later discovered the website was fake. Now, I cannot cancel the transaction or get a refund. It is shocking that such a reputable brand has not taken action to pr...
I placed an order on the COS website, and it has been a week, yet my items haven’t been shipped. This seemed unusual, so I decided to research the site, only to find multiple reports claiming it’s a fake website. To make matters worse, my payment was charged in USD, and I lost around ₺3000. Now, I ...
I made a purchase from what I believed to be the official Cos online store. After receiving a verification code from my bank, the payment was processed without entering the code. However, no product was delivered, and I later discovered that the website was fake. To make matters worse, the amount ch...
I placed an order on the COS website two weeks ago, and the product has still not arrived. After researching, I discovered numerous complaints about similar issues with this site, raising concerns that it might not be legitimate. Despite being charged ₺3500, I have received nothing in return and hav...
I am facing an ongoing return issue with COS, and the experience has been extremely frustrating. I’ve been going back and forth between their Zorlu and İstinyePark stores, yet the problem remains unresolved. I have my receipt and the card used for the transaction, which was processed through QNB. Ho...
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