1
Naz is completely dissatisfied with the result

Corendon Airlines Flight XC0723 Delayed for Hours

Corendon Airlines Flight XC0723 Delayed for Hours
April 07, 2024 12:01 pm
93

My flight, XC0723, was scheduled to depart on April 7, 2024 at 10:00 AM. However, the flight has been delayed for hours and there is no information or assistance being provided to passengers.

We have been waiting at the airport for hours with no idea when our flight will depart. We have been told that we will receive information at 3:00 PM, but there is no guarantee that the flight will actually depart at that time. This is completely unacceptable. We have paid for a service that we are not receiving. We are being left stranded at the airport with no information or assistance.

I am extremely disappointed with Corendon Airlines and will never fly with them again.

April 08, 2024 9:20 am (21 hours after complaint)

Good morning, you can contact us regarding your request through our online channels. When you fill out the form related to your request on the page https://www.corendonairlines.com/tr/iletisim/ucus-sonrasi on our website, it will be forwarded to the relevant departments. Best regards.

Naz
April 08, 2024 9:25 am

We reached out to you through the call center channel to make a complaint, and when we called many people, you informed us that the flight was a charter and that the plane was leased to an intermediary company, which was not your concern. What request am I supposed to convey to you when you clearly did not want to solve anything! We experienced a 3.5-hour delay, and you left us in a terrible situation. We were boarded onto the plane and then made to wait inside. We spent one day of our vacation at the airport trying to arrange transportation because of you!

profile-icon
To be able to comment, or .

Comments

Be the first to comment

Similar Complaints

Corendon Airlines Flight Delayed 5 Hours, No Compensation Offered

April 07, 2024 12:21 pm
116
Corendon Airlines Flight Delayed 5 Hours, No Compensation Offered
Corendon Airlines Flight Delayed 5 Hours, No Compensation Offered

Corendon Airlines Delayed My Pulkovo to Antalya Flight

June 23, 2024 8:15 am
53

Corendon Airlines Flight Delay Complaint

June 13, 2024 8:37 am
70
Report a Similar Issue