If Converter Space took money from your card,
Verify the charge first;
• Check:
– Bank statement (amount, date, merchant name)
– If it’s recurring (weekly/monthly)
Cancel the subscription immediately;
• Go to:
– Account → Settings → Subscription → Cancel
• Or:
– App Store / Google Play / PayPal (if used)
• Important:
– Cancellation stops future billing only
Request a refund;
• Contact support:
– [email protected]
• Write:
– “This charge was unauthorized. I request a full refund.”
• Include:
– Transaction proof
– Date & amount
Escalate to your bank
• Contact your bank/card provider and say:
– “Unauthorized charge / no consent”
• Request:
– Chargeback
• Provide:
– Screenshots
– No subscription proof
Still unresolved?
• File a complaint on Xolvie to increase pressure and document your case
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