Converter Space took money from my card, how can I get it back?

1 Display
Xolvie
Xolvie Resolution Specialist April 09, 5:03 pm

If Converter Space took money from your card,

Verify the charge first;

• Check:
– Bank statement (amount, date, merchant name)
– If it’s recurring (weekly/monthly)

Cancel the subscription immediately;

• Go to:
– Account → Settings → Subscription → Cancel

• Or:
– App Store / Google Play / PayPal (if used)

• Important:
– Cancellation stops future billing only

Request a refund;

• Contact support:
[email protected]

• Write:
– “This charge was unauthorized. I request a full refund.”

• Include:
– Transaction proof
– Date & amount

Escalate to your bank

• Contact your bank/card provider and say:
– “Unauthorized charge / no consent”

• Request:
– Chargeback

• Provide:
– Screenshots
– No subscription proof

Still unresolved?

• File a complaint on Xolvie to increase pressure and document your case

Vote

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