For about a year, my Ziraat Bank account has been charged every week without my knowledge or consent under the name “Converter.Space,” with each charge being $9.99 USD, totaling $439.56 USD.
I have never signed up for any membership, subscription, or payment with Converter Space, and I have absolutely not shared my credit card information. Even if I may have visited the site, I never entered my card details, and the service is advertised everywhere as “free.” Despite this, these charges were made without my authorization, which is completely unacceptable.
I noticed the issue last night and immediately sent an email to Converter Space, but I did not receive a meaningful response. This morning, I also contacted my bank and filed a dispute for the last 3 months of charges, canceled my card, and I will visit a branch soon to dispute earlier transactions as well. As a law student, I am aware that this situation is unlawful, and I intend to pursue my rights fully.
I am requesting a full refund of the entire $439.56 USD charged to me, in the original currency. I also expect a formal explanation of how and under what authority these transactions were carried out.
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