I bought a C3 SUV in September 2022, but when the engine stops, it keeps making a grinding sound. It won't start again unless I completely turn it off, and this happens when I stop in traffic. When I called the service center, Ms. O*** put me in touch with Mr. A***. He told me to bring the car in by the 15th of the month. I changed my schedule because I was a busy professional and went there. But Mr. A*** was not available, and Mr. C** took care of my car without saying a word about the problem. I waited upstairs for two hours while they supposedly formatted the car and said, "If it happens again, bring it back to leave it." I work five days a week as a doctor. Do you treat customers this way before you make a sale? Your attitude about a car that is still under warranty is wrong. At the front door, they put out the red carpet for expensive sunglasses and served tea to fancy women. It's a real letdown and such a shame.
I have experienced the following issue with our 2022 C5 Aircross 1.5 BlueHDi Shine Bold EAT8 vehicle. On Saturday, November 9, 2024, I noticed cracks in various areas of the steering wheel, as shown in the photos. On the same day, I contacted the authorized service and spoke with Mr. A***** from the...
On April 27, 2024, I went to the Citroen dealership in Vardallar, Trabzon, to have an oil change for my Citroen C3. I was advised that as it was the second oil service, the spark plugs also needed to be replaced. I paid ₺9,385. When I handed over my car, I informed the authorized personnel that my c...
I purchased a brand new Citroen C3 Aircross in November 2022. Since purchasing, I have been unsatisfied with the material quality, comfort, insulation, and sound performance. In the following days, I had problems such as radio noise, hissing, and crackling. I complained when I took it to Erdemir for...
On Wednesday, July 3rd, I took my 2022 Citroen C3 Aircross Shine (still under warranty) to Arkas Citroen in Gaziemir, Izmir, because the sunroof wasn't working. They said the sunroof motor needed replacement, which they did under warranty. However, the problem persisted. Then they claimed the motor ...
Comments