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Chery Omoda 5 CarPlay Freezes After Connection – No Solution

Chery Omoda 5 CarPlay Freezes After Connection – No Solution
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Muhammet
Chery
March 15, 2025 5:45 pm
47

After connecting CarPlay in my Chery Omoda 5, the screen freezes and stays that way indefinitely. This issue suddenly started happening—it never occurred before.

Even after trying Wi-Fi and Bluetooth connections, the problem remains the same. The system gets stuck on the loading screen for 15 seconds, and then nothing happens. No matter what I do, CarPlay does not work properly anymore.

If this is a software issue, Chery needs to release an update to fix it. CarPlay is an essential feature, and it’s frustrating that it’s now completely unusable. Chery, address this issue and provide a proper fix! Customers shouldn’t have to deal with malfunctioning features on a new car.

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Chery
April 07, 2025 10:45 am (22 days after complaint)

Hello Muhammet U. We called you to confirm the resolution process of your complaint, but we couldn't reach you. If your issue persists, you can contact us for support. Regards, CHERY TURKEY

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Chery
April 22, 2025 12:04 pm

Hello Muhammet U., We tried to contact you to confirm the resolution process of your complaint, but we were unable to reach you. If your issue persists, you may contact us for further assistance. Best regards, CHERY TURKEY

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