I've been waiting nearly two months for my car to be repaired at the Chery service center, and throughout this whole time, I've been without a proper solution. I reached out for a replacement vehicle, but I haven't received any response yet. Whenever I reach out, I get the same assurances repeatedly: "We're notifying the appropriate team about the urgency, and someone will be in touch shortly." Unfortunately, there seems to be a lack of communication, and genuine assistance is not offered. I am disappointed by the lack of attention given to my situation. Being without a car for such an extended period has been incredibly frustrating, particularly since I need one urgently. I anticipated a higher level of support and communication from a brand such as Chery.
Our Chery car is only 2 years old and has always been fully serviced by authorized service, yet just 20 days after the 30,000 km service the engine timing chain broke. This is clearly unacceptable for such a new vehicle and raises serious concerns about the quality and reliability of the brand. Whil...
Approximately two months ago, my Chery vehicle was struck from behind, resulting in damage to the rear bumper and the trunk's edge. I promptly reached out to Malatya Yiğitvar Chery Service for help. An expert inspected the car, but since that time, I've been left waiting without any clear updates or...
I’ve been facing a frustrating issue with my Chery Omoda 5 that’s made long-distance travel nearly impossible. Despite having fuel in the tank, the low fuel warning light never turns off. It constantly shows as if I’m running on empty, even when the tank is full. When I called the Chery authorized ...
In September, I purchased a Chery Omada 5 Pro, but my excitement turned to frustration when I discovered multiple issues. Since I received the car during the day, I couldn’t test the headlights and rain sensors properly at the time. Two weeks later, I noticed both components were defective and took ...
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