Approximately two months ago, my Chery vehicle was struck from behind, resulting in damage to the rear bumper and the trunk's edge. I promptly reached out to Malatya Yiğitvar Chery Service for help. An expert inspected the car, but since that time, I've been left waiting without any clear updates or explanations. The process has been exhausting, and there’s been no clear timeline for repairs or any signs of progress. I discovered that the service center collaborates with Toyota, and it appears they are overwhelmed with too many tasks and not enough staff. While this could shed light on the delays, it certainly doesn't justify the absence of communication or support. I anticipated a better-organized and customer-centric experience, particularly from a brand that markets itself as dependable.
I've been waiting nearly two months for my car to be repaired at the Chery service center, and throughout this whole time, I've been without a proper solution. I reached out for a replacement vehicle, but I haven't received any response yet. Whenever I reach out, I get the same assurances repeatedly...
On October 22, 2024, I left my Chery Tiggo 8 Pro at the service center after an accident. I had to wait a week for a replacement vehicle, as the insurance company delayed the process. By November 19, the repair shop returned my car due to a lack of necessary spare parts. While the damaged areas, lik...
Hello. On June 23, 2025, I brought my vehicle to Tan Oto Chery Service in Ankara to report a deformation on the driver’s seatbelt. The technician examined the issue and told me, “We’ll submit this under warranty; it will likely be replaced,” and a service record was created. However, three weeks we...
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