I’m extremely disappointed with Chegg’s service. I submitted two questions about finite element methods on April 30, and neither one has received a response. This defeats the entire purpose of the platform, which is supposed to help students get timely academic support. What’s even more frustrating...
My Chegg.com subscription was auto-renewed on May 13, 2023, without my knowledge or approval. Since then, ₺129.99 has been deducted from my card every month for a service I haven’t used. The issue started when the app associated my subscription with a different email address—one that I didn’t autho...
I subscribed to Chegg.com in June and canceled my subscription within the first month. Despite canceling, I was charged again in August. I did not reactivate my subscription, so I don’t understand why I’m being charged without my consent. I request an immediate refund of the unauthorized charge. Ple...
Chegg has continued to charge my account even though I canceled my subscription and did not renew it. The money was taken without my consent, and when I tried to contact them to address this issue, I was told that the email account I used does not exist. Additionally, the response time for questions...
I recently purchased a subscription on Chegg.com, and the payment was successfully deducted from my account. However, when I log in with the email address I used to make the purchase, my subscription doesn’t appear. Instead, I’m getting a notification that my subscription is linked to a different em...
I’ve been using Chegg.com to get help with my math questions, but the responses I’m getting are completely inadequate. Instead of detailed explanations, I’m receiving simple and irrelevant answers that feel like they were copied and pasted without any real effort. In the first image, I submitted a c...
I subscribed to Chegg, but after a month, my membership was canceled without my request, and the site prompted me to subscribe again. When I tried using the same payment method, it was declined. I then paid with a different card on May 14, only for my subscription to be canceled again on May 29. I r...
I subscribed to Chegg 3 months ago and now want to cancel my membership, but I can't seem to do it. I’ve followed the steps carefully and tried every possible way, but I still can’t cancel the subscription. Could you help me resolve this issue and successfully cancel my membership? Any guidance woul...
Being an engineering student, I've been utilizing Chegg for a couple of months. Out of the 20 questions I get each month, half of them are answered incorrectly or incompletely. I frequently have to resubmit the same question or assignment more than once. After having my questions reviewed by my prof...
I signed up for Chegg for a month and then quickly ended my subscription. Even after canceling, I was still charged for another month. Following that, I closed my account, but they are still charging my credit card. Am I committed to a lifetime subscription without being aware of it? We need to addr...
I spent a total of 408 TL on two items from Chegg.com on February 5, 2022, but my membership was canceled just 10 minutes later. They charged me 204 TL for each of the two items, but they didn't give me any service. I want my money back as quickly as possible. I have the receipt to show that I paid ...
I just joined Chegg, and on May 4, 2023, they took 204.41 TL out of my account and canceled my membership in 15 minutes. But I haven't gotten my money back yet. When I talked to their support team, they said they hadn't received the payment, but I can see from my bank statement that the money has be...