I recently purchased a subscription on Chegg.com, and the payment was successfully deducted from my account. However, when I log in with the email address I used to make the purchase, my subscription doesn’t appear. Instead, I’m getting a notification that my subscription is linked to a different email, even though I only have one email and made the purchase with it. This is extremely frustrating as I can’t access the services I paid for. I need this issue resolved immediately so I can use the subscription I purchased. Please address this problem and ensure that my subscription is properly linked to the correct email account.
My Chegg.com subscription was auto-renewed on May 13, 2023, without my knowledge or approval. Since then, ₺129.99 has been deducted from my card every month for a service I haven’t used. The issue started when the app associated my subscription with a different email address—one that I didn’t autho...
I subscribed to Chegg, but after a month, my membership was canceled without my request, and the site prompted me to subscribe again. When I tried using the same payment method, it was declined. I then paid with a different card on May 14, only for my subscription to be canceled again on May 29. I r...
Chegg has continued to charge my account even though I canceled my subscription and did not renew it. The money was taken without my consent, and when I tried to contact them to address this issue, I was told that the email account I used does not exist. Additionally, the response time for questions...
I signed up for Chegg for a month and then quickly ended my subscription. Even after canceling, I was still charged for another month. Following that, I closed my account, but they are still charging my credit card. Am I committed to a lifetime subscription without being aware of it? We need to addr...
I subscribed to Chegg 3 months ago and now want to cancel my membership, but I can't seem to do it. I’ve followed the steps carefully and tried every possible way, but I still can’t cancel the subscription. Could you help me resolve this issue and successfully cancel my membership? Any guidance woul...
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