I just joined Chegg, and on May 4, 2023, they took 204.41 TL out of my account and canceled my membership in 15 minutes. But I haven't gotten my money back yet. When I talked to their support team, they said they hadn't received the payment, but I can see from my bank statement that the money has been taken out. Even though I showed proof, such as my bank statement, Chegg hasn't refunded me yet. I want my money back as soon as possible. This is frustrating and disappointing because I was looking forward to using Chegg's services, but their bad customer service makes me feel cheated. I hope that this problem can be fixed soon so that I can get the money.
I spent a total of 408 TL on two items from Chegg.com on February 5, 2022, but my membership was canceled just 10 minutes later. They charged me 204 TL for each of the two items, but they didn't give me any service. I want my money back as quickly as possible. I have the receipt to show that I paid ...
My Chegg.com subscription was auto-renewed on May 13, 2023, without my knowledge or approval. Since then, ₺129.99 has been deducted from my card every month for a service I haven’t used. The issue started when the app associated my subscription with a different email address—one that I didn’t autho...
I subscribed to Chegg, but after a month, my membership was canceled without my request, and the site prompted me to subscribe again. When I tried using the same payment method, it was declined. I then paid with a different card on May 14, only for my subscription to be canceled again on May 29. I r...
Chegg has continued to charge my account even though I canceled my subscription and did not renew it. The money was taken without my consent, and when I tried to contact them to address this issue, I was told that the email account I used does not exist. Additionally, the response time for questions...
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