I signed up for Cerebrum IQ’s 7-day trial, which clearly stated a charge of €1—I agreed to this and completed the payment successfully. However, immediately after, without my permission, they withdrew €29.99 from my account! I never authorized this charge, and Papara didn’t even ask for my approval before processing it.
I only intended to use the free trial and never opted for a full subscription. When I contacted their support team for a refund, they refused to help. Instead of addressing my complaint, they canceled my subscription without refunding my money. Even worse, my card was automatically saved to their system without my consent!
This is completely unacceptable. I demand a full refund for the unauthorized charge and for Cerebrum IQ to stop saving users’ payment information without permission. Fix this now!
I signed up for the 7-day trial of Cerebrum IQ, expecting to pay €0.99 as advertised. I authorized that payment, but immediately after, without any permission or additional confirmation, they charged me €19.99! My card was automatically saved to their system without my consent, which is completely u...
I initially subscribed to Cerebrum IQ for a trial, paying ₺34 (about $0.99). After testing the app, I canceled my subscription. Despite this, my card was repeatedly charged over ₺700 every few days! I contacted their support, and they claimed my account was canceled, yet the unauthorized withdrawal...
I accessed the Cerebrum IQ test through an online page, clearly stating that the test would cost €0.99. Believing it was a one-time fee, I completed the test and provided my bank details solely for this charge. However, I later discovered that €19.99 was being deducted from my account every 7 days, ...
I am deeply frustrated with Cerebrum IQ for misleading me into what appeared to be a one-time online test. Instead, they enrolled me in an automatic subscription that charges €19.99 to my card every seven days. Even worse, they openly refuse to refund any of the previous unauthorized charges. This f...
I initially subscribed to Cerebrum IQ for a one-week trial at ₺34, but without my consent, they later charged me ₺750! I never agreed to this charge, and this kind of unauthorized withdrawal is unacceptable. I tried canceling the subscription through Gmail, but I’m not sure if it was successful. Ho...
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