I’ve been going with them for years, even reaching their fancy "platinum" status. Our trip to New York's Pier 88 on June 6th turned into a huge mess. There were protests and traffic jams everywhere, and when we finally got there, the staff was awful! They yelled at everyone like we were kids, totally rude. They didn't care that we'd paid a lot of money for this trip! We explained everything, but they wouldn't let us on the ship. Other people were boarding, but not us! The whole thing was super upsetting, really made us feel bad. I want Carnival to give us all our money back. How can they treat people this way in 2024? My daughter and I are still bummed about the whole thing. Carnival should apologize to us and make sure their staff treats everyone with respect, no matter what.
On June 26, 2025, I traveled with my daughter using AJet tickets booked under the same PNR: 2ZF8P. Despite being on the same reservation, we were assigned separate seats. This was already frustrating, but what happened next was unacceptable. When we boarded the plane, the cabin crew did their best ...
On June 12, 2025, I boarded the MSC Fantasia cruise departing from Galataport, Istanbul, for a 9-night, 10-day Aegean-Adriatic journey. Everything was fine up until I stepped on the ship using my extended green passport, which is valid until 2028. However, while heading to reception after boarding, ...
Hello, on the night of 28.10.2023 at 01:05, the Cyprus flight was canceled without any reason. When we called customer service, we were told to come to the airport and get standby tickets for other flights. We traveled from Tekirdag to the airport and after waiting for 5 hours, we spoke to the staff...
I was let down by THY! On the morning of 25.08.23, with PNR number tbtu**, I was on the 8:20 Istanbul-Paris flight. While waiting at the gate, I went to the restroom due to feeling unwell. Boarding was still in progress, and I returned within a minute. Upon my return, I was told that boarding had cl...
During our journey to Paris on July 5th, the meal we purchased for our child was not provided because they claimed our name was not on the list. They even asked if we had a screenshot as proof of purchase. If we had known that you couldn't manage to provide a meal, we would have taken a screenshot, ...
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