It's been 2 months since my Camper shoe return was approved, and I still haven't received the refund. I call customer service every day, and all I get is "We're forwarding it to accounting." Last week, they finally asked for my IBAN number to transfer the money, but the payment still hasn't come through. It seems like they're just stalling to avoid issuing the refund. I've filed a complaint with Consumer Rights because I believe they won't refund the money at this point. Let them deal with it now. This delay is unacceptable, and I urge Camper to expedite the reimbursement process and prioritize customer satisfaction.
I ordered shoes from Camper’s online store (Order No. 4006102624), but decided to return them after they arrived. I sent the return package back on October 1, 2024, and was informed by customer service that the return process had started and would be completed in 3-10 business days. However, 17 days...
About a month and a half ago, I purchased a pair of Camper (Nnormal) shoes. Unfortunately, the size was too small, so I immediately returned them for an exchange. After some time passed with no update, Camper support claimed they never received the return. I then provided clear proof that I had sent...
I am very unhappy with how Amazon handled my Camper Drift Trail shoe return. Despite returning the shoes due to a sizing issue, it has been a month and no refund has been issued. They finally responded on July 5th, after being contacted via email, promising to resolve the issue within 72 hours. Howe...
I placed an order for Camper brand shoes on January 30, 2025, through the official Camper website and made the payment in full. Shortly after, I received an email stating that my order would be shipped from Spain and would arrive within 10-15 days. However, today is February 21, and my shoes have n...
I placed an order on Camper's website on January 5, 2025, and after 48 days, I still have not received my purchase. Customer service keeps telling me that the item is stuck in customs, but they offer no solutions—not even an alternative shipping method or estimated delivery time. To make matters wo...
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