I am trying to purchase a Cambly annual subscription, but I'm facing an error at checkout. When I select the 3- or 6-month installment options, I get a message saying, “Installments cannot be processed for this payment.” My card has sufficient balance, so this shouldn’t be happening. I’m also using a discount code, but it doesn’t reduce the price; it just confirms without any change to the amount. Additionally, the lack of a customer service phone line is incredibly frustrating. I urgently need assistance with this issue since the sale ends tomorrow, and Cambly’s support seems difficult to reach. Please address this as soon as possible so I don’t miss out on the promotion.
Hello, I am unable to subscribe to Cambly, and I cannot understand why. Whenever I click on "Subscribe," the only option displayed is "Contact Us." I have emailed Cambly support, but I haven’t received any response. The issue is incredibly frustrating because I want to purchase a monthly subscripti...
I have been trying to buy a monthly subscription on the Preply app, but no matter what I do, the payment will not go through. My balance is sufficient, online shopping is enabled, and I have no restrictions on my cards. To be sure, I even tried with three different cards and three different browsers...
I mistakenly clicked on the payment option on Cambly's screen, resulting in an unintended charge to my credit card. To make matters worse, since the payment went through as a single transaction, I couldn't even activate an installment plan to ease the cost. I've been a Cambly user for over four year...
I attempted to purchase a Cambly membership and entered my card details. However, instead of providing the installment options I had seen earlier with a different card, the system charged the entire amount in one transaction. This was unexpected and not what I intended. I immediately sought assista...
On September 18, 2025, I purchased a Cambly subscription, expecting to pay 3,500 TL per month with a discount code. However, without any warning, Cambly charged my credit card 42,254 TL in a single payment for 12 months. Even after entering my card PIN, there was no notice that the entire yearly amo...
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