Cambly Charged Full Payment, No Discount Applied
While expecting a discount on Cambly, the full amount was deducted! I attempted to make a monthly payment, but despite selecting this option, a 60% discount was not applied, resulting in a substantial yearly charge. This left me frustrated and disappointed, especially since there is no provided phone number for communication. My trust has been significantly shaken. Who will address and resolve this issue?
Hello, We are happy that this issue has been resolved! We responded to the user who contacted us through our Help Page within 1 business day. We processed their request by providing the cancellation details and payment information as per their request. On our Subscribe page, the monthly fee for the subscription you choose is shown with the notation /mo or /monthly. This way, you can compare the monthly prices of different subscriptions. When you enter your card information on the payment page, you can see the total subscription fee and installment information. We do not offer phone support. If you have any questions before making a payment, you can reach us through our Help Page. Best regards, The Cambly Team
