At 18:25, I ordered 1 Double Whopper, 1 Whopper meal, and twister fries, but my delivery arrived wrong and incomplete. I promptly contacted both Yemek Sepeti and Burger King to rectify the situation. They assured me a replacement was on its way and asked me to keep the original order. However, even after an hour, the second delivery was still incorrect.
After multiple attempts to correct the order through Yemek Sepeti and Burger King, I am now waiting for the 4th delivery. This time, at 21:07, only the twister fries arrived—no Double Whopper! It's been a saga since the initial order at 18:25, and they still can't get it right! We've informed them four times about the errors, but as of 23:08, no correct delivery has been made.
Customer service claims the order was correctly recorded, but the team at Nisantasi Rumeli Street keeps sending the wrong items. Can anyone relate to this frustrating experience?
On October 25, 2025, I placed an order from Burger King via Yemeksepeti, but it was canceled for the second time — this time without any explanation or call from the courier. Honestly, I don’t believe the order was ever even dispatched; it feels like it was canceled without reason. I’ve never experi...
We ordered a Whopper menu from Burger King on 11 May. Since it was problematic before, I wrote a note so that it would be complete material. Because onions and pickled greens are not always put, only bread is served between the meatballs. Just to be sure, I sent another note to the customer represen...
The Burger King menu I ordered through Yemek Sepeti was kept on hold for nearly 2 hours and I connected to the Yemek Sepeti help center operator twice, each time they said they'd apologize, they'll be on their way soon, and then we couldn't find your address after the notification that it's on the w...
On September 28, 2025, at 18:59, I placed an order through Yemeksepeti from the Burger King Başakşehir branch to my İkitelli address. Even after more than an hour, my order was not delivered. Moreover, this is not the first time—almost every order I place faces the same delay and causes me inconveni...
On May 3, 2024, at 18:09, I placed a cash order for 241₺ through Yemek Sepeti. However, the delivery that I received at 19:35 was incomplete and wrong. After I requested an exchange, the replacement arrived at 20:25, but it was likewise incorrect. This occurred again at 21:29. Despite the courier's ...
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