My recent Burger King order through Yemeksepeti left much to be desired. Upon delivery, I discovered that two milkshakes were missing from my order. To make matters worse, as I indulged in my sufle, I found a piece of foil inside, approximately one centimeter thick. When I contacted customer service to address these issues, I was met with further frustration. Despite expressing my concerns and requesting either a refund or a resend of the missing items, they claimed they couldn't assist. It's disheartening to pay for a service and receive incomplete orders, only to find that no refund is offered.
When I enjoy the same menu at the restaurant, everything goes smoothly, but when I have it delivered to my home, the experience is entirely different. The items I received did not match my expectations from my previous in-store experience. The products remain untouched as they were not in a suitable...
I placed a menu order from Burger King through the Yemeksepeti app and paid for it online in advance. But when my order arrived, it was incomplete. The drink that was clearly included in the menu—and that I paid for—was completely missing. What’s worse, no one informed me about the missing item. The...
On October 28, 2025, I ordered a Double Chicken Menu from Burger King via Yemeksepeti (Order ID: #l5GO-k8WP). However, my Coca-Cola was missing, and the food arrived cold and stale. After the delivery, the order status in the app still showed as “on the way,” which made it impossible to contact cus...
Today, I placed a Double King Chicken Menu order from Burger King via Yemeksepeti about 30 minutes ago. The experience was unacceptable. The sauces were missing, the lettuce was rotten, the patty tasted spoiled, and the bread was extremely hard. The total cost of the order was ₺220, and I had ordere...
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