Upon Burger King Delivery, I Realized Missing Items and Found Foil Inside My Sufle

Upon Burger King Delivery, I Realized Missing Items and Found Foil Inside My Sufle
Ayça
November 27, 2023 10:53 PM103

My recent Burger King order through Yemeksepeti left much to be desired. Upon delivery, I discovered that two milkshakes were missing from my order. To make matters worse, as I indulged in my sufle, I found a piece of foil inside, approximately one centimeter thick. When I contacted customer service to address these issues, I was met with further frustration. Despite expressing my concerns and requesting either a refund or a resend of the missing items, they claimed they couldn't assist. It's disheartening to pay for a service and receive incomplete orders, only to find that no refund is offered.

November 29, 2023 5:06 PM (1 day after complaint)

Dear Sir/Madam, Regarding the complaint, we have been unable to reach our customer through the phone numbers provided on the site. Once we reach our customer, the necessary information will be provided on the matter, and the relevant update will be made on the site. We present this information for your attention. Sincerely, Burger King Customer Service

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