1

Burger King Missing Big King Burgers Issue & Unresponsive Support

Uğur
May 4, 2024 11:05 PM86

On May 4, 2024, at 8:42 PM, I ordered the "2 Big King Deal" menu from Burger King Bağcılar using the Getir app. When I got my order, I was pretty disappointed because instead of the two Big King burgers I ordered, they gave me just one Whopper Jr. burger.

Right away, I reached out to Getir customer support to let them know about the difference. Unfortunately, my attempts were met with apathy and a lack of determination. I received no help from anyone at Getir or Burger King in resolving the issue.

May 8, 2024 10:54 AM (3 days after complaint)

Dear Sir/Madam, Regarding the complaint, we have been unable to reach our customer through the phone numbers provided on the site. Once we reach our customer, the necessary information will be provided, and the relevant update will be made on the site. We present this information for your attention. Best regards, Burger King Customer Service

Comments

Similar Complaints

1

My Hungry Wait for Burger King Order Gone Wrong

Nur
July 25, 2023 1:27 AM68

At 11:13 PM on July 24, 2023, I used the Getir app to place an order for Burger King. Even though I had been waiting for...

Burger King Delivery Delay and Unresolved Refund Issue

Nil
May 1, 2024 12:48 PM86

On April 30, 2024, at 9:40 p.m., I ordered dinner from the Burger King store in Ankara Yenimahalle using the Getir app. ...

Burger King Delivery Delay and Unresolved Refund Issue
Burger King Delivery Delay and Unresolved Refund Issue
Burger King Delivery Delay and Unresolved Refund Issue
Burger King Delivery Delay and Unresolved Refund Issue

Missing Orders at Burger King—And the Wait Continues

Volkan
January 2, 2024 11:46 PM104

At 18:25, I ordered 1 Double Whopper, 1 Whopper meal, and twister fries, but my delivery arrived wrong and incomplete. I...