I bought a Braun hand blender set. It broke down after 2 months, so I took it to the service center. It has been 5 months, and the product is still in service. They say they are waiting for a new product from the factory. In 5 months, you could stock up on 5 years' worth of products. We can't find anyone to talk to either. Braun was sold to Delonghi, and now we have no point of contact. The service center says there's nothing they can do. I don't know who bought or sold this company, but even a trusted brand like Braun leaves its customers in a tough spot. The company is nowhere to be found in case of a malfunction. The new product hasn't arrived in 5 months, nor has it been repaired. I paid for the product. The product is only 7 months old in total, and it's been in service for 5 months. Good luck using it.
The motor of my Braun blender stopped working just before the warranty ran out. After reaching out to De'Longhi headquarters, I brought the product to their service center. They told me I could grab it in 15 days. But after 15 days, they let me know about an issue with the motor order. They said Bra...
About a year ago, I purchased a Braun brand blender. While the device was still under warranty, the blender broke down and became unusable. We reported this issue to the Braun authorized service and left the device for repair. However, despite approximately seven months having passed since this inci...
I bought a Braun kitchen robot four months ago, and it stopped working. I sent it to the authorized service center to get it fixed under warranty. They said it could take up to 20 days. But it's been two months and we still haven't gotten our product back. I'm telling them to give me a new product i...
I bought a Braun blender set with 7 pieces from the Vatan Bilgisayar store about a year ago for my wedding. After not using it for about a year, when I tried to use it for the first time, I ran into a big problem. The little metal flaps on the part with the motor didn't line up correctly with the me...
I sent my iron to the Braun service center through the shipping company on August 25th because it was causing a short circuit when I plugged it in and needed to be descaled at the base. Unfortunately, I got the iron back after a month, and to my surprise, the base was completely destroyed and broken...
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