I bought a Braun kitchen robot four months ago, and it stopped working. I sent it to the authorized service center to get it fixed under warranty. They said it could take up to 20 days. But it's been two months and we still haven't gotten our product back. I'm telling them to give me a new product if they can't fix it, but they won't. When I ask for a refund, they just ignore me. They have really stressed me out over the past two months. Honestly, I can't connect this approach with the brand. I want this problem to be resolved quickly.
My Braun kitchen robot broke down, so I contacted the official Braun technical service for help almost two months ago. But, the product hasn't been returned yet. The people in charge keep saying, ""We'll give you a call when we get there."" It's really frustrating not knowing how much longer I'll ha...
I bought a Braun kitchen robot a year ago. The little piece of the chopper ended up being defective, so I sent it in to get fixed under warranty. It's been eight months and I still haven't seen any progress. They said the part hasn't arrived yet, so I have to keep waiting. When I decided to buy this...
I sent in my Braun blender for warranty repair, but it's been a month and there hasn't been any progress. Whenever we give the service center a ring, they promptly transfer us to the dedicated customer service team. We were directed to another number for Braun customer service by customer service, b...
I bought a Braun hand blender set. It broke down after 2 months, so I took it to the service center. It has been 5 months, and the product is still in service. They say they are waiting for a new product from the factory. In 5 months, you could stock up on 5 years' worth of products. We can't find a...
The motor of my Braun blender stopped working just before the warranty ran out. After reaching out to De'Longhi headquarters, I brought the product to their service center. They told me I could grab it in 15 days. But after 15 days, they let me know about an issue with the motor order. They said Bra...
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