I sent my iron to the Braun service center through the shipping company on August 25th because it was causing a short circuit when I plugged it in and needed to be descaled at the base. Unfortunately, I got the iron back after a month, and to my surprise, the base was completely destroyed and broken.
During the long wait, I kept calling the service center to ask when my item would be returned and if they had fixed the problems. But every time, they would just give me vague answers like ""we'll let you know when we're settled in our new location."" I'm annoyed because my questions weren't answered.
To make matters worse, the product came back completely broken, just like you can see in the pictures I sent. Feeling down and unhappy, I'm not just starting a lawsuit but also stressing the importance of Braun's service team being more responsible.
I bought a Braun iron, and when I got home, it started smelling weird and leaking water. I was hoping to exchange it, so I returned it. However, they just repaired it and sent it back. When I tried to get a replacement again, the service team said they couldn't make a decision and sent it back with ...
The motor of my Braun blender stopped working just before the warranty ran out. After reaching out to De'Longhi headquarters, I brought the product to their service center. They told me I could grab it in 15 days. But after 15 days, they let me know about an issue with the motor order. They said Bra...
About six to seven months ago, I took my Braun Carestyle 5 iron to the authorized service center because it wasn't producing enough steam and was getting clogged. I had to wait for two weeks and pay around ₺400, but they finally told me that they fixed the problem. But when I tried using it at home,...
I bought a Braun hand blender set. It broke down after 2 months, so I took it to the service center. It has been 5 months, and the product is still in service. They say they are waiting for a new product from the factory. In 5 months, you could stock up on 5 years' worth of products. We can't find a...
I took my Braun iron to the authorized service center on February 21, 2024. I was promptly notified that the entire base required replacement and that they were awaiting instructions from headquarters. Since that date, during my conversations with the company, they have notified me that the Braun Tu...
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