I bought a Bosch Washer-Dryer from B***** store on 10/17/2023. Surprisingly, the product delivered was a display item, even though this wasn't communicated to us. Since it was in packaging, we didn't notice. After installation, I discovered a large scratch on the lid. When I contacted the store, they insisted I create a service record and falsely claimed that they sold me a display item, even though the invoice and contract had no such mention. If it were, I'd have gone to a second-hand store and paid accordingly. They haven't resolved this during the time that passed. I'm fully aware they're prolonging the process, expecting me to lose my rights. After this incident, I visited the complaint site, and I saw many similar complaints about this company on sikayetvar.com. com. I urgently await a resolution to this unethical and deceptive sale.
They sold me a defective product I bought a washing machine from Bosch on July 31, 2023. Of course, the machine came in the box and they came for installation. After installation, I noticed that there were stains on the cover of the machine and the team told me to call Bosch headquarters. When I cal...
the Bosch washer-dryer I got on December 9, 2023, and it was delivered to my address on Tuesday, as informed by the salesperson. The same salesperson mentioned that the installation would take place based on the service availability and advised me to contact customer service. I called customer servi...
Bosch Turkey still has not produced a solution for the defective product it sells. Delivered on December 14, 2024, the Bosch brand tumble dryer has scratches and dents as seen in the pictures. The damaged part was covered with a label so that it would not be noticed. I created a return request for t...
In December 2023, I purchased three Bosch products (Refrigerator, Washing Machine, and Dishwasher) from the authorized dealer in Bağcılar, Istanbul, with the agreement that my products would be delivered in May 2024. I was also required to sign a delivery slip stating that I would pay a storage fee ...
On March 27, 2024, I purchased a washing machine from the Bosch Online store using a nine-month installment plan, but despite paying two installments, it has yet to be delivered to me. After the purchase, delivery was slated for March 28, 2024, with installation the following day. However, the washi...
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