A brand new product arrived with a defect. The Bosch SMS44DI00T dishwasher from Hepsiburada arrived at my home, the service did not see the defect on the front cover while installing it, and my mother did not see it either. After 15 minutes I looked and saw that there was a defect on the front, I called the service that installed it and came back, they took a photo after installing it, it is also in the photo they took. We called the Ankara Tayhan store that sent the product, they said they could not do anything because the machine had been installed and we had not even pressed the button. Anyway, we called the intermediary institution Hepsiburada, we requested a refund or exchange and sent it, the product went naked because it had been installed, the store that sold it sent it back without doing anything, now we have received the product and the front side has become even worse after being scratched during shipping. We will contact Hepsiburada and request a refund again.
I bought a Bosch dishwasher, and when the service team arrived, they immediately noticed paint peeling on the door and said the part needed replacement. But because it’s plastic, they claimed it wasn’t eligible for a return. Then I ran the machine for the first time, and when the cycle finished, wat...
I purchased a Bosch dishwasher with code sms4ekı60t from the seller "Indirimin Merkezi" on Hepsiburada. The product was installed by an authorized service on August 29, 2023. However, after just three days, I noticed extensive welding marks running along the upper left side of the interior, which is...
I purchased a Bosch SMS4EKW62T dishwasher about one week ago and had it installed by Bosch service. From the first moment the machine was installed an...
I am a police officer. The dishwasher I purchased from a store called "Gezginler Dayanıklı Tüketim" in Konya Selçuklu was delivered to my home by personnel from the logistics company, "Mars Lojistik Uluslararası". However, the delivery staff only had me sign the paperwork after delivering the machin...
I purchased a Bosch Series 8 model refrigerator, washing machine, and dishwasher from the Güven Kardeşler Bosch dealer in Yenimahalle, Ankara. The products were delivered to my home on May 24, 2025, by Horoz Logistics. Since I haven’t moved into my house yet due to my upcoming wedding, I haven’t ope...
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