Bosch Customer Service Does Not Accept Product Defects

Bosch Customer Service Does Not Accept Product Defects
profile
Said
September 11, 2025 5:08 pm
40

While my Bosch dishwasher was still under warranty, I called the authorized service center in Kadıköy, Istanbul, on September 11, 2025, regarding a malfunction. The service determined that broken pieces behind the filter were causing a blockage, and that these pieces had loosened and passed through the filter when heated, causing the problem. However, they considered this a consumer error and charged me a fee using receipt number 148706346. However, the machine is under warranty, and the occurrence of broken pieces passing through the filter should be considered a manufacturer-related issue. I also contacted Bosch customer service regarding the issue, and they explained that this was a manufacturer's fault. Despite this, I refuse to be charged. I demand a refund and an apology for the inconvenience caused.

profile-icon
To be able to comment, or .

Comments

Be the first to comment

Similar Complaints

Bosch Dishwasher E09 Error and Misleading Service Guidance Cost Me

profile
Pınar
December 18, 2024 5:04 pm
24

Bosch Dishwasher Defect Ignored – Request for Replacement Under Warranty

profile
Yasemin
January 12, 2025 8:50 pm
28
Bosch Dishwasher Defect Ignored – Request for Replacement Under Warranty
Bosch Dishwasher Defect Ignored – Request for Replacement Under Warranty
Bosch Dishwasher Defect Ignored – Request for Replacement Under Warranty
Bosch Dishwasher Defect Ignored – Request for Replacement Under Warranty

Bosch Dishwasher Repair Made Issues Worse and Cost Me ₺7259

profile
Süleyman
January 07, 2025 11:46 am
13
1
Byvip is completely dissatisfied with the result

Problems with Bosch Product Delivery and Unfair Request for Storage Fee

profile
Byvip
August 09, 2024 1:25 pm
26
1
Hakan is completely dissatisfied with the result

Request for Replacement of a Defective Bosch Dishwasher

profile
Hakan
September 04, 2023 3:35 pm
30
Request for Replacement of a Defective Bosch Dishwasher
Request for Replacement of a Defective Bosch Dishwasher
Request for Replacement of a Defective Bosch Dishwasher
Request for Replacement of a Defective Bosch Dishwasher
+2
Report a Similar Issue