While my Bosch dishwasher was still under warranty, I called the authorized service center in Kadıköy, Istanbul, on September 11, 2025, regarding a malfunction. The service determined that broken pieces behind the filter were causing a blockage, and that these pieces had loosened and passed through the filter when heated, causing the problem. However, they considered this a consumer error and charged me a fee using receipt number 148706346. However, the machine is under warranty, and the occurrence of broken pieces passing through the filter should be considered a manufacturer-related issue. I also contacted Bosch customer service regarding the issue, and they explained that this was a manufacturer's fault. Despite this, I refuse to be charged. I demand a refund and an apology for the inconvenience caused.
In April 2024, my Bosch dishwasher broke down and displayed the E09 error code. I contacted the Bosch authorized service, and their technician informed me that this error only occurs due to high voltage. Based on their advice, I repaired the machine instead of purchasing a new one, as they assured m...
A few months after purchasing my Bosch dishwasher, I noticed scratches and deformations on the interior side seals, even in areas that dishes don’t touch, including the upper section. Suspecting a defect, I contacted customer service, and a service record was created. The technician who inspected it...
I own a Bosch dishwasher that stopped heating water during cycles. On 29/11/2024, an authorized service technician inspected it and claimed the control board needed repair or replacement. On 10/12/2024, the power module was replaced, and I was charged ₺7259. Unfortunately, I wasn’t home, and my elde...
In December 2023, I purchased three Bosch products (Refrigerator, Washing Machine, and Dishwasher) from the authorized dealer in Bağcılar, Istanbul, with the agreement that my products would be delivered in May 2024. I was also required to sign a delivery slip stating that I would pay a storage fee ...
I purchased a Bosch dishwasher with code sms4ekı60t from the seller "Indirimin Merkezi" on Hepsiburada. The product was installed by an authorized service on August 29, 2023. However, after just three days, I noticed extensive welding marks running along the upper left side of the interior, which is...
Comments