We bought a Bosch washing machine model WGA252XOTR/G2 in the fourth month of 2021, and we started using it after 6 months of installation. When we opened the washing machine door, we discovered that the clamp around the seal had become oxidized, and the markings on the detergent drawer had been erased. The side and front panels were rusted, and there was a bulge on the side panel. We contacted the service and the command. We were told that the machine's problems were allegedly caused by the customer's actions, and that they could not provide a replacement. They offered to resolve the situation by making an additional payment of 5,000, which was later reduced to 4,000, and then simply hung up. We chose the Bosch brand because we believe it is the best among household appliances and are willing to pay a premium for it. How can a machine become like one that has been in use for ten years in just a year and a half? I've previously purchased other brands of appliances and never had rusting or bulging issues. Furthermore, other businesses have always stood by their products. I am deeply disappointed in the Bosch brand and its representatives. I intend to fight for my rights.
I purchased a Bosch WGA252Z0TR washing machine from an authorized dealer on December 5, 2024, expecting long-term durability from a reputable brand. However, just 1.5 months later, the machine malfunctioned during a wash cycle. When the Bosch authorized service team inspected the issue, they found ...
I purchased a Bosch washing machine in December 2022, expecting quality and durability, but I am extremely disappointed. Despite having no moisture issues in my bathroom, the paint on the machine started peeling and bubbling within a short period. I contacted Bosch service, and to my shock, they ch...
I’ve been using my Bosch washing machine for about five years, and it’s now experiencing severe rusting. The rust is spreading rapidly under the paint, almost as if no primer was applied before painting. The paint quality seems poor, and the surface is not durable. I expected better quality from Bo...
I purchased a Bosch Serie 4 washing machine from the Ümraniye Bekarlar Bosch store about three years ago. For the past six months, I have been dealing with a serious rusting issue right under the detergent drawer. Since the machine’s warranty was only two years, it has already expired. However, this...
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