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Bosch Washing Machine Recurring Door Seal and Control Module Issues

Bosch Washing Machine Recurring Door Seal and Control Module Issues
August 6, 2024 12:12 AM24

When buying a Bosch washing machine, exercise caution. Replacing door seals and control modules is recommended on an annual basis, and the cost for this service can be quite high. They expect prices ranging from ₺6,500 to ₺8,000. In addition, the main control board is rapidly deteriorating, which leads to various issues. Today, it seems that we've come to the unfortunate realization that the door seal requires replacement once more. This can occur up to 10 times, and there are ongoing issues that have yet to be resolved. When can we expect a resolution to this problem?

August 6, 2024 9:04 AM (8 hours after complaint)

Dear Valued Customer, Thank you for sharing your valuable opinions and suggestions with us. Our Customer Relations Representative will contact you as soon as possible regarding your application. For all your applications, our Bosch Call Center is at your service 24/7 from anywhere in Turkey. Thank you for your interest in our brand. Sincerely, BOSCH Communication Center

August 12, 2024 10:30 AM

Dear Valued Customer, We have tried to contact you regarding your application, but we were unable to reach you. Our Bosch Call Center is at your service 24/7. If you reach out to us, we will get in touch with you immediately. Thank you for your interest in our brand. Best regards, BOSCH Communication Center

İzzet
August 23, 2024 9:55 AM

Here is the translation of the text from Turkish to English: "I was not contacted, thousands of liras are being charged for your chronic machines just for a cover."

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