I purchased a Bosch washing machine around 8-9 months ago, and now it's leaking water from the door. When I called the service, they told me that the rubber seal was ripped, and it's not covered by the warranty, so I have to pay 850 TL. I reached out to customer service and even talked to the people in charge at the head office, but the result stayed unchanged. It's not because of something the user did wrong; they say it could happen while doing laundry. I have all Bosch appliances at home, but I'm not happy with the washing machine I bought. I won't think about Bosch anymore. Don't bring this brand into your house.
I purchased a Bosch washing machine about 1.5 years ago, and now the door seal has deformed. Clothes get stuck inside, and when the door is closed, wa...
After just 1.5 years of use, the door seal on my Bosch washing machine tore, and to my shock, it’s not covered under warranty. How does this make sense? Shouldn’t Bosch know that this part is prone to tearing and design it accordingly? Either make a more durable seal or cover it under warranty! Now,...
I bought a Bosch washing machine in 2020 and chose to get a 7-year warranty. Everything was going fine until 2023. I had to call for help on October 21, 2023, because there was a water leak (Service Request No: 130298278). The repair person came on October 23, 2023, and said that the plastic on the ...
My home is in Adana, Turkey. It hasn't even been a year since I bought the Bosch i-Dos washing machine when the door seal came loose during a wash cycle, causing water to flood out. I contacted customer service because I had extended the warranty when I purchased the device. To my surprise, they arr...
I purchased a Bosch washing machine 1.5 years ago, and I deeply regret my decision. I never expected to encounter such poor customer service from a brand I trusted. About a month ago, I noticed peeling on the side panel of the machine and immediately contacted customer service. They sent a technici...
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