I have been using the Bosch Silence Plus SMS48D02TR model dishwasher for approximately a year. Our dishwasher has experienced the E09 error four times in the past, resulting in the replacement of both the motor and the heating pump by the service. The last repair was done in May-June 2021 while I was residing in Kars, and I had to pay around 750 TL for it. In July, I was transferred to North Cyprus and didn't use the dishwasher for a year. In August 2022, after moving to Ankara, I started using the machine again. On July 5, 2023, the dishwasher malfunctioned once more, displaying the E09 error and failing to heat the water. The service had previously assured me that they had performed the necessary water isolation to prevent further issues. They even installed special components designed to address this chronic problem, but the error recurred. It is incredibly frustrating that despite my trust in Bosch and having all my appliances from the brand, the dishwasher keeps encountering the same problem, causing significant inconvenience. When I contacted the service, they mentioned a fee of 349 TL for diagnosis. Despite repeatedly explaining the issue to them, they failed to assist me effectively. Upon inquiring at the service center, they indicated that the repair cost for part replacement would be around 1500 TL, while part replacement and isolation would amount to approximately 2700 TL. Despite the previous isolation, the same error resurfaced after a year of not using the dishwasher and only one year of subsequent usage. How can I trust Bosch for future purchases? I kindly request that Bosch representatives contact me and provide the necessary assistance. If no support is offered, I strongly advise against buying Bosch products.
about 3 years and 7 months back, I got the Serie 4 dishwasher from Bosch - a brand I've been loyal to for over 10 years. However, my faith was shattered when the heating motor, digital display, and main board malfunctioned, resulting in the dreaded E09 error. To add insult to injury, I had to shell ...
I purchased a Bosch dishwasher in 2019 with a 5-year warranty, and now it’s showing an E09 error. I’ve always trusted Bosch and even extended the warranties for all my appliances, paying as much as the cost of a washing machine for the extensions. Last year, I even added a Bosch dryer to my collecti...
Bosch dishwasher has a chronic E09 error, my warranty period is over and it gave this error 4 months later, customer service does not help because the warranty period is over, they should apologize for the chronic error and help, but the service says that the damage assessment fee is 256 lira I boug...
I own a Bosch dishwasher that stopped heating water during cycles. On 29/11/2024, an authorized service technician inspected it and claimed the control board needed repair or replacement. On 10/12/2024, the power module was replaced, and I was charged ₺7259. Unfortunately, I wasn’t home, and my elde...
Our Bosch brand sms43d08tr model dishwasher gave a malfunction in 2020. The service came and said that the pump malfunctioned due to water leakage in the product and that it needed to be changed. He said that this was a manufacturing defect and therefore there was water leakage. In 2022, the machine...
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