Because the tire on our Bosch refrigerator was damaged, I called the company that services Bosch appliances and gave them the model number. They charged us 750 tl for the tire that we purchased from them. Today, the service technician came to install it, but they claimed the tire could not be used with the refrigerator because it was too small, and they refused to either refund or replace the tire. Unbelievably, they took the old tire with them when they left. I had no idea that a company with Bosch's reputation would do something like this. I'm thinking about filing a complaint with the Consumer Protection Division as soon as possible.
My Bosch refrigerator stopped cooling. I called the authorized service, submitted a request through the call center. Authorized specialists arrived. They reported, "There are issues with your motor; it needs to be replaced," and immediately replaced it, charging me 6,890 ₺ for the new motor. Another...
My Bosch refrigerator was installed about 10 days ago, and it's been a nightmare. We're dealing with water accumulation inside the fridge because it failed to cool within the first 10 days of use. We put it to the test. Technicians have been in and out for the past ten days, and the problem is still...
I purchased a Bosch washing machine 1.5 years ago, and I deeply regret my decision. I never expected to encounter such poor customer service from a brand I trusted. About a month ago, I noticed peeling on the side panel of the machine and immediately contacted customer service. They sent a technici...
After my refrigerator's top compartment froze my food, I called the service center and they suggested a thermostat replacement. I paid a hefty amount of 1450 TL for the replacement, but the problem still persists. When I called the service center again, they said that the problem might be with the c...
I had a frustrating experience with my Bosch refrigerator, as it stopped cooling properly. I contacted their service center, but no one bothered to call me back the entire day, despite their promise to do so before coming. They finally called, asked my spouse a few questions, and listened to the fri...
Comments