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Bosch Fridge Warranty and Repair Issues

Eren
August 14, 2023 2:26 PM34

My Bosch KGN86AI42N refrigerator continues to have cooling issues, despite the fact that it is still under warranty. Despite the authorized service replacing multiple parts on multiple occasions, the problem has not been resolved. Because Bosch's response to my ongoing ordeal appears to be dragging things out, I'm left with nothing but disappointment. As a person whose entire home is furnished with Bosch appliances, this experience has been a source of disappointment and regret for me. It's disheartening when a company I used to trust provides service of such low quality. At this point, I am forced to consider filing a claim for my rights with the Consumer Court. I don't have any other options.

August 14, 2023 2:37 PM (10 minutes after complaint)

Dear Customer, Thank you for sharing your valuable opinions and suggestions with us. Our Customer Relations Representative will contact you regarding your application as soon as possible. For all your applications, our Bosch Call Center is at your service 24/7 from anywhere in Turkey. Thank you for your interest in our brand. Sincerely, BOSCH Communication Center

Eren
Eren
August 24, 2023 1:12 PM

The service came again 3 days ago, and the gas was refilled and the filter was replaced. However, the refrigerator is still not cooling efficiently. We've had to use it this way for about 3 months during this hot summer season.

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