My Bosch refrigerator has been malfunctioning for about four years. During the warranty period, I called for service many times and nearly all of its parts were replaced, but the problem was never resolved—either the main compartment would freeze up or the refrigerator would not cool at all. Since the issue began, I have not received sufficient attention or solutions from customer service or authorized service. Apart from 7–8 recorded service requests, I often had to contact the local dealer directly because calls with customer service led nowhere. My warranty expired about 6–7 months ago, but throughout the warranty period I was constantly stalled without any permanent solution being offered. Most recently, I was told the refrigerator could not be repaired and needed to be replaced, but that I would have to pay for the replacement. I absolutely do not accept such a practice. Additionally, during the warranty period, I was charged for one part replacement and also paid to extend the warranty. I live in Muğla Fethiye, and my fault record numbers are 3124711 and 2850289. Throughout this process, the lack of care and solution-oriented service from customer support has caused me significant grievance. I demand that my issue be resolved permanently and free of charge and that my grievance be addressed.
Ever since I purchased my Bosch refrigerator, it has been constantly malfunctioning. Despite still being under warranty, I have lost count of how many times it has broken down. Each time I report an issue, Bosch service delays the process by saying they will install a monitoring device and get back...
Hello, As a loyal Bosch user, I purchased a Bosch refrigerator last year. Since then, I have been frustrated with constant malfunctions. I have contacted service multiple times regarding the refrigerator not cooling properly, but they dismissed my concerns as normal. When I placed a digital thermome...
For the past three years, my Bosch KDN76XWF0N refrigerator has had the same recurring issue: the lower compartment does not cool at all, while the upper section only partially cools. During this time, the Sivas Gürün Bosch service team has visited my home 6–7 times and even took the fridge to the se...
We received our Bosch refrigerator on February 1st, and from day one, the cooling alarm has been going off repeatedly, indicating that it is not cooling properly. We called customer service daily, and instead of fixing the issue, they kept giving irrelevant solutions like blaming the electrical curr...
I purchased a Bosch KDN55NWF1N No Frost refrigerator from the Bosch dealer in Vezirköprü, Samsun. Since the day I bought it, the refrigerator has had recurring cooling issues. For the past 4–5 days, the lower compartment has completely stopped cooling, and now the problem is also starting to affect ...
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