Miles and Smiles Points Not Credited Despite Turkish Airlines and Booking.com Collaboration

Despite the collaboration between Turkish Airlines and Booking.com, which states that Miles and Smiles points should be credited to the customer’s account 64 days after check-out, I am facing ongoing issues. Booking.com and Turkish Airlines keep shifting the responsibility to each other, and the points have not been credited. I am protesting this situation as the points should be automatically credited after the stay without requiring customer intervention.