I booked a hotel through Booking.com for December 27 to January 2. When I arrived at the hotel’s location on the reservation date, I was shocked to learn that the hotel had been sold long ago. The hotel staff told me to contact Booking.com to request a refund. Since then, I’ve been submitting complaints to Booking.com every single day, yet I’ve received no response or refund. To make matters worse, this happened right before New Year’s, ruining my holiday plans entirely. How can Booking.com allow such negligence? This is unacceptable for a platform trusted by millions. I demand an immediate refund of my ₺ and a proper explanation for this terrible experience!
I booked and fully paid for a room through Booking.com over 15 days ago, but when I arrived, I couldn’t check in. The property owner had canceled the reservation and told me I could get a refund directly from Booking.com. However, it’s been over a month, and I still haven’t received my refund. Despi...
On February 11, 2025, I made a hotel reservation through Booking.com and paid ₺4,280.86 in full. Without providing any reason, my booking was canceled—and although I received an email from Booking.com confirming that a refund had been approved, the money was never returned to my account. I’ve reach...
I canceled my reservation through Booking.com over a month ago, and I’m still waiting for my ₺ refund. It’s completely unacceptable that this much time has passed without any resolution. I’ve tried to contact their support line at 0800448826367, but the number doesn’t work—there’s no way to reach an...
I had made a hotel reservation on Booking.com for a September vacation under reservation number 6183468188. Due to a change in plans, I used the free cancellation option provided by the platform and received confirmation that the cancellation was successful. However, despite this confirmation, I was...
I rented a car through Booking.com with the assurance of free cancellation, and I canceled the reservation well within the allowed timeframe. However, despite following all the proper steps, I never received my refund. I’ve tried repeatedly to reach Booking.com customer service, but there’s no clea...
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