I booked a car through Booking.com for the period of July 18-21, 2024. My reservation number is 750187701, and my email address is t********@hotmail.com. Unfortunately, the car was never delivered. Despite calling three times, each time I was told that the car would arrive in 10 minutes, but it never did. On the fourth call, I was informed that the reservation had been canceled. We had already paid for the car in advance, and we were left without the vehicle we needed. This not only wasted our time but also caused significant inconvenience, as we had planned our activities around having that car. I am very dissatisfied with the service and demand a full refund. This situation has been frustrating, and I expect prompt resolution and compensation for the inconvenience caused.
I booked a car for a duration of 3 days through Booking for the period of July 18-21. Here are my reservation details: reservation number 750187701 and email address t********@hotmail.com. Our car was not delivered. We made three phone calls, and on each occasion, we were assured that they would be ...
I booked a car rental through Booking.com and canceled it on the same day, expecting a smooth refund process as promised. They assured me that I would receive my refund within 7 business days. However, it's now been 9 business days, and I still haven't seen the refund in my account. What's more frus...
I rented a car through Booking.com with the assurance of free cancellation, and I canceled the reservation well within the allowed timeframe. However, despite following all the proper steps, I never received my refund. I’ve tried repeatedly to reach Booking.com customer service, but there’s no clea...
On September 21, I rented a car through Booking with reservation number 781271768. I canceled the booking on October 8 and received a confirmation email for the upcoming refund. Today is October 19, and the refund has not been processed. When I contacted Booking via email, they informed me that the ...
On January 22, 2025, we made a reservation through Booking.com for a house in Rome for our travel dates: July 6–10, 2025. To secure the booking, we confirmed the reservation with a credit card hold on January 24, 2025. However, on June 3, 2025, the host unexpectedly canceled our reservation. Even t...
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