I booked a car for a duration of 3 days through Booking for the period of July 18-21. Here are my reservation details: reservation number 750187701 and email address t********@hotmail.com. Our car was not delivered. We made three phone calls, and on each occasion, we were assured that they would be arriving within 10 minutes. However, they failed to fulfill their promise and never appeared. After four calls, they finally informed us that the reservation had been canceled. We had already made the payment, and we found ourselves in a difficult situation. We had a frustrating experience as the car we had paid for never showed up, resulting in a complete waste of our time. I would like to register a complaint and request a refund.
I booked a car through Booking.com for the period of July 18-21, 2024. My reservation number is 750187701, and my email address is t********@hotmail.com. Unfortunately, the car was never delivered. Despite calling three times, each time I was told that the car would arrive in 10 minutes, but it neve...
On September 21, I rented a car through Booking with reservation number 781271768. I canceled the booking on October 8 and received a confirmation email for the upcoming refund. Today is October 19, and the refund has not been processed. When I contacted Booking via email, they informed me that the ...
On July 7, I booked a rental car in Sarajevo through Booking.com with the company 387 Rentacar. A total of ₺9.816,25 was charged to my credit card. On July 20, I arrived at the company’s office exactly on time to collect the car, but the vehicle was never delivered. Since that day, I have contacted ...
I rented a car through the Booking.com app for use on Lesbos Island. Initially, the payment was processed, but then my reservation was canceled. I received an email stating that my reservation number 743124849 would be refunded. Trusting this information, I rented the same vehicle again, and this ti...
On July 7th, I rented a car from 387 Rentacar in Sarajevo through Booking.com, and my credit card was charged ₺9,816.25. Despite arriving at the office on time to pick up the car on July 20th, it was never delivered. Since then, I've contacted Booking customer service numerous times, emailed six tim...
Comments