I booked a car rental through Booking.com and canceled it on the same day, expecting a smooth refund process as promised. They assured me that I would receive my refund within 7 business days. However, it's now been 9 business days, and I still haven't seen the refund in my account. What's more frustrating is that I can't reach their customer service despite numerous attempts. My cancellation was on August 31, 2024, and this delay is causing me significant inconvenience. I rely on timely refunds when travel plans change, and this experience has been extremely disappointing. Booking.com, please resolve this issue promptly and process my refund immediately. Your lack of responsiveness is unacceptable, and I hope you address this to prevent others from facing the same problem.
I booked an accommodation with a free cancellation option through Booking.com. I canceled it on November 22, 2024, expecting a refund within 10 days, as initially promised. However, the refund period was then changed to 30 business days. Now, it has been over two months, and I still haven’t receive...
I canceled my reservation through Booking.com and was told that the refund would be processed within 7-12 business days. However, it has now been 1.5 months, and I still haven’t received my money. I’ve contacted customer service multiple times and sent numerous emails, but each response just asks m...
I canceled my reservation on Booking.com, but my refund has still not been credited to my account. It has already been 12 days since the cancellation, and there has been no sign of the money being returned. This delay is extremely frustrating and unacceptable, especially considering how quickly paym...
I deeply regret using Booking.com for my travel plans. I canceled my hotel reservation on April 9, and despite the cancellation being confirmed, my money still hasn’t been refunded. This platform has caused nothing but financial frustration. I followed all the steps correctly, yet they continue to ...
I booked an airport-to-hotel transfer through Booking.com, but my travel plans changed, so I canceled the reservation. At the time of cancellation, I was informed that I would receive a full refund within 7 business days. It’s now been over two weeks, and the refund still hasn’t been issued. I cont...
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