I am absolutely furious with Booking.com! This hotel, working in conjunction with Booking, completely scammed us. We were left high and dry, and we documented everything. I submitted all our evidence to customer service, but absolutely no one has bothered to help us! It's clear that Booking.com completely disappears the moment there's a problem.
We suffered a massive $1,400 loss because of this. They demanded we send documents, which we did, but months have passed with no action whatsoever. I've been a loyal Booking.com user for years, but when a problem actually arises, it's impossible to reach anyone in authority. They simply tell us to resolve it with the hotel ourselves. If the hotel is my only point of contact, and Booking.com won't guarantee my booking, then why on earth am I paying you a commission?!
Booking.com, you are directly responsible for this fraud and our financial loss! We will be initiating legal proceedings against Booking.com. Compensate us for our $1,400 loss and stop your deceptive practices now!
I am absolutely furious with Booking.com! You might think checking prices on sites like theirs is a good idea, but you're better off dealing directly with hotels. I can assure you, when something goes wrong, they offer absolutely no help whatsoever. I've experienced it firsthand, and it's a nightmar...
I am absolutely furious and feel completely ripped off by Booking.com! On May 27, I made a reservation through their platform, and then, due to unforeseen circumstances, I had to cancel it just 15 minutes later. We didn't use any of the hotel's services, nor did we cause them any inconvenience. Yes...
I am absolutely furious with Booking.com! We made an international hotel reservation and paid for it through your mobile app. But when we arrived at the supposed hotel on the scheduled date, the receptionist told us it wasn't a hotel at all, but an apartment building, and we needed to contact the ap...
I made a fully paid reservation through Booking.com for a property that doesn’t even exist. When my check-in time arrived, we showed up with our luggage at the listed address—only to find no such hotel or apartment there at all. We were left stranded, stressed, and with no place to stay, all because...
I am absolutely furious with Booking.com! I made a reservation and paid through their site. The very same day, I checked the official website of the hotel we were staying at and discovered the price was actually lower! I immediately requested a price match, and it was accepted. Great, I thought. Bu...
Comments