Booking.com Charged Me Despite Free Cancellation, No Refund Yet

I booked the Kryopigihome 1 apartment through Booking.com for 4 nights, from September 5 to September 9, and paid the full amount online. Today, September 3, just two days before my stay, I received an abrupt message: "Your reservation has been canceled." I contacted the property owner, and she expl...

I booked an apartment in Edinburgh through Booking.com on June 1, 2024, with free cancellation until the specified date. However, the apartment management charged my credit card the next day. On June 2, 2024, I canceled the reservation and emailed them, requesting a refund. They assured me that I wo...

I made a reservation through Booking.com for a hotel in Greece. I intended to book from July 28, 2024, to August 1, 2024, but mistakenly selected July 18, 2024, to August 1, 2024. I canceled within an hour of booking, expecting a full refund due to the free cancellation policy. However, only €21 was...

On January 22, 2025, we made a reservation through Booking.com for a house in Rome for our travel dates: July 6–10, 2025. To secure the booking, we confirmed the reservation with a credit card hold on January 24, 2025. However, on June 3, 2025, the host unexpectedly canceled our reservation. Even t...

I booked an apartment in London for 4 nights through Booking.com in February 2024. However, Booking.com canceled my reservation, and even though an entire year has passed, I still have not received my refund! We provided all necessary proof, including a full year of credit card statements, but desp...