I booked an apartment in London for 4 nights through Booking.com in February 2024. However, Booking.com canceled my reservation, and even though an entire year has passed, I still have not received my refund!
We provided all necessary proof, including a full year of credit card statements, but despite this, our money has not been returned. Booking.com has been holding our payment for a year, and after dozens of phone calls, we still have no resolution.
This is completely unacceptable. Booking.com, return my money immediately! I will escalate this issue further if my refund is not processed right away.
I booked an apartment in Edinburgh through Booking.com on June 1, 2024, with free cancellation until the specified date. However, the apartment management charged my credit card the next day. On June 2, 2024, I canceled the reservation and emailed them, requesting a refund. They assured me that I wo...
I made a reservation for a hotel in Malta through Booking.com (confirmation number 4850415451). Due to changes in my plans, I canceled the reservation on November 25, 2024. While the platform shows the reservation as canceled, the refund has still not been processed back to my credit card. I truste...
I booked a hotel in London through Booking.com but canceled it within 10 minutes due to its poor location. I was informed that the refund would be processed within 5-15 business days. However, even after a month, I still have not received my refund. I contacted customer service, provided all the re...
On February 11, 2025, I made a hotel reservation through Booking.com and paid ₺4,280.86 in full. Without providing any reason, my booking was canceled—and although I received an email from Booking.com confirming that a refund had been approved, the money was never returned to my account. I’ve reach...
I booked a car rental through Booking.com and canceled it on the same day, expecting a smooth refund process as promised. They assured me that I would receive my refund within 7 business days. However, it's now been 9 business days, and I still haven't seen the refund in my account. What's more frus...
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