When I tried to book a room on booking.com, I was told that my reservation had failed. So, I had to go through the booking process three times, only to find out later that I was charged three times for the same room. Even though I've been calling and emailing Booking.com for a few days, I still haven't gotten a good answer. They asked me over and over again for information I had already given them. They also asked for an official document with the first six numbers of my credit card, which I couldn't give them because of the way they asked for the information. Since February 7, I've told different representatives over and over again about the same problem, but I still don't have a solution. I don't like how Booking.com charged me three times for a single room and won't give me my money back. I need my cash back.
I rented a house through Booking.com and was charged twice for the same reservation. Despite creating multiple support tickets and explaining the situation in full detail — even providing visual proof — I have not received any response for over a month. This has caused both financial loss and serio...
Hello, I attempted to make a hotel reservation through Booking.com. After entering and confirming my payment details, I received an error message stating, "Your reservation was not completed." When I checked my bank account, I noticed that the payment had been deducted, but I didn't receive a reserv...
I recently reserved a room through booking.com, but things did not go as planned. I ended up paying twice but still did not receive my room. To make matters worse, they demanded another payment from me. They promised me a refund for the extra payment, but it's been two months and I'm still waiting. ...
Trying to book a hotel in Vienna, I had a bit of a problem. My card got charged three times for the same hotel reservation, which was definitely not smooth. I got suspicious and thought it might be a scam, so I decided to cancel the reservation completely. they gave back the money for two of the ch...
I booked a hotel stay through Booking.com for June 6–9. When I arrived at the hotel, I was informed that there were two branches. The staff said it wouldn’t be a problem and that I could stay at the location I arrived at. I agreed and stayed there as instructed. I paid the full amount directly to t...
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