Booking.com Account Disabled While Abroad, Can’t Access Upcoming Reservations
My Booking.com account (Bu***********@gmail.com) was suddenly disabled. I am currently abroad and have three separate hotel reservations. I was able to check into my first reservation at Ventus Hotel on September 28 without any problems. However, I also have a two-night reservation in Tirana on October 1 and another at Luce Hotel in Budva on October 3. Since my account is disabled, I cannot access any of the details for these upcoming reservations, which is causing me serious trouble.
When I try to log into my account, I get the message: “Your account has been disabled.” This morning, I was able to access my account without any issues, but now I cannot log in at all. I attempted to reach Booking.com customer service, but I have not received any response. All of my bookings were set to be paid at check-in, so no payments were made in advance.
I urgently request that my account be reactivated and that all details of my existing reservations be provided to me. I kindly ask for my issue to be resolved as quickly as possible.
