I have been locked out of my Booking account without any explanation. I’ve made only two reservations through the platform, both of which were completed without any issues. However, when I tried to log in recently, I received a message stating that my access was restricted due to "security reasons."
I find this situation incredibly frustrating and inconvenient, especially since I’ve had no prior issues with my account or reservations. I demand that Booking.com reopen my account immediately and provide a clear explanation for why it was blocked in the first place. A trusted platform should ensure transparent communication with its users, and I expect this matter to be resolved promptly.
I’ve been a loyal Booking.com user, with nearly 10 successful reservations completed through my account over time. I’ve never had any issues or policy violations, and I even reached a certain Genius level based on my consistent and problem-free activity. However, when I recently tried to log into m...
Three days ago, my Booking.com account was closed without any explanation, and since then I have not received any response. Before the account was closed, I had already checked into a hotel reservation, and I had no other pending bookings. When I tried to log in, I was only given the option to subm...
I booked a reservation through Booking.com, trusting the platform due to its reputation. However, my reservation was canceled by Booking.com without my knowledge or consent. To make matters worse, they have not refunded my payment. I have tried multiple times to reach out to their customer service,...
In mid-September 2025, my Booking.com account was closed without any prior warning or explanation. I have been a loyal Booking.com user for many years, with nearly 200 past reservations saved under my profile. Suddenly, I can no longer access my account, my booking history, or any of my previous tra...
I recently made a reservation through Booking.com, but I was charged three separate times for the same booking. I've tried to reach customer support multiple times, but I haven’t received any assistance. This repeated charge has left me wondering if there’s a security issue or system vulnerability. ...
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