I’ve been a loyal Booking.com user, with nearly 10 successful reservations completed through my account over time. I’ve never had any issues or policy violations, and I even reached a certain Genius level based on my consistent and problem-free activity.
However, when I recently tried to log into my account, I received a message saying that access was blocked due to security reasons. This came out of nowhere—no prior warning, no suspicious activity on my part, and no explanation.
I’m requesting an immediate review of my account status, and I want to be informed about the exact reason why my account has been locked. I’ve earned my standing on the platform fairly, and it’s extremely frustrating to be suddenly cut off without cause or communication.
Please reinstate my account access or provide a clear explanation if there was a misunderstanding. I expect Booking.com to treat loyal users with transparency and fairness.
I have been locked out of my Booking account without any explanation. I’ve made only two reservations through the platform, both of which were completed without any issues. However, when I tried to log in recently, I received a message stating that my access was restricted due to "security reasons."...
Three days ago, my Booking.com account was closed without any explanation, and since then I have not received any response. Before the account was closed, I had already checked into a hotel reservation, and I had no other pending bookings. When I tried to log in, I was only given the option to subm...
In mid-September 2025, my Booking.com account was closed without any prior warning or explanation. I have been a loyal Booking.com user for many years, with nearly 200 past reservations saved under my profile. Suddenly, I can no longer access my account, my booking history, or any of my previous tra...
My Booking.com account (email: g************@gmail.com**) was suddenly deactivated today with the message: “Account not active – This account has been disabled for security reasons.” I currently have an active, prepaid reservation in Baku from October 18–20, 2025, under Reservation No: 4319484233, ...
I have been using Booking.com for over 10 years, booking in 30+ different countries, and I am a Genius Level 3 member, which is supposed to offer the best discounts. However, I recently traveled with a friend who created a new account, and to my surprise, they were offered a much lower price than me...
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